Athens, Georgia
(706)549-9699 |
Coming Soon!
www.athenshomecrafters.com
Welcome to Athens Homecrafters new website. In the next coming months we will be updating our site periodically, so be sure to check back often.
Athens Homecrafters is a new concept to the homebuilding building industry. We are a group of builders, with over 100 years combined of homebuilding experience, who have joined forces and vow to bring our homeowners the highest quality and best workmanship possible in a new home. Through the use of exceptional products lines, high attention to detail and most importantly, customer service, the end result is a Happy Homeowner! With a combined experience of over 100 years of home building, Athens Homecrafters, will guide you through the custom home building process in a manner that will earn your respect and confidence.
Our new homes are designed with the future owner in mind and our goal is to create a wonderful home buying experience.
Whenever and wherever a home is being built we have atleast one head builder on site overseeing the work and quality of the subs. It's not unusual to find 2-3 head builders on-site at onetime to answer questions and providing a system of 'checks and balances' that no-one else can come close to.
Our Philosophy:
At Athens Homecrafters our philosophy of "We are a TEAM" embraces the fact that success comes naturally to an experienced group. With unified priorities and a commitment to achieving more, our team will build your home with superior craftsmanship and achieve the exceptional results you want. When you want quality and commitment, remember… "We are a TEAM!"
I. Leadership - creating, communicating, and sustaining a clear focus of quality and customer service
At Athens Homecrafters, we believe that quality and customer satisfaction begins at the top. We are responsible for setting the goals, providing the leadership and establishing an environment in which these goals can be achieved. Our goals, which focus on customer satisfaction, are reflected in our mission statement and company philosophy. They are achieved, on a daily basis, through what we call "Total Quality Initiatives" - precise systems and procedures that direct all of our activities.
Quality performance and customer satisfaction objectives are well known to all of our employees, sub-contractors, manufacturers and suppliers. Sub-contractors are fully briefed on, and must commit to our philosophy, procedures, and quality expectations.
Being able to control the architectural and interior design processes, as well as all construction processes, gives us built-in quality controls that work continuously to help our team to sustain quality and deliver excellence in customer service.
Our customers are the guiding force that direct our values and determine our future direction. They are affluent professionals who seek homes of unique design and high quality. Price is not their primary concern; quality is.
II. Goals, policies, and standard operating procedures reflect quality and customer focus
Athens Homecrafters standard operating procedures reflect the unique nature of a company that has merged the discipline of a very structured full service professional firm with the care and down to earth work ethic of a family business. This allows us to control all facets of the design and building process, which results in a level of quality assurance beyond what anyone else in the market can deliver.
The customer is our primary focus and customer satisfaction is an integral part of our marketing strategy. In fact, customer satisfaction has been the cornerstone of our TEAM selection.
Thankyou for visiting and please feel free to contact Athens Homecrafters with any questions.
Email us at: athenshomecrafters@gmail.com
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